Training & Development
The Yource Academy is the specialist in learning within customer contact. Whether it is a customized e-assessment, an onboarding training or learning on the job, our Academy is able to create what you need to select, onboard, train & develop your customer contact specialists. We always strive to create the right blend of online and offline learning to create the maximum desired result. Our services are available for each of the five phases that candidates have during their career with us: selection, preliminary process, onboarding, learning on the job and the next step.