Outsourcing is a service for organizations that prefer to completely or partially locate their customer service at an external location. This service is interesting if you have a shortage of space, lack the right expertise, want to be fully unburdened or want to look for a way to cut costs.
We offer our outsourcing services in multiple forms and combinations, but split them into three main outsourcing solutions:
• Outsourcing in Belgium, Luxembourg, and The Netherlands;
• Nearshoring in Bulgaria;
• Offshoring in Morocco.
We intend to unburden you from your entire customer service and take full responsibility for the results.
We have a number of facilities within the Netherlands such as Almere, Nijmegen, and Zwolle. In Belgium, we also have facilities in Gent, Brugge, Doornik, and Moeskroen. We also have a facility in Luxembourg in Differdange.
This makes Outsourcing in the entire Benelux possible and allows us to offer this service in multiple languages such as Dutch, French, and many more.
Besides Homeshoring we can also offer a Nearshoring solution from our facilities in Bulgaria.
From this location, we can operate in the Dutch, Belgian, French, Italian, and Scandinavian market.
If you want to reduce costs and/or control the international market but stay within European borders, Nearshoring could be an interesting solution for your organization.
We are here to unburden you so that you can focus on your core business.
If you want to mainly operate within the French market, reduce your costs and are open to an Outsourcing solution in countries outside the European Union, Offshoring from our facility in Morocco could be an interesting solution.
Due to the reduced living expenses in Morocco compared to the Benelux, we have the ability to create a more suitable offer for our services.
Offshoring also increases the flexibility of your customer service by partially or fully working in Morocco.